What aspect(s) of the course did you find most beneficial and why?
 

• Some of the processes used in how attacks occur and a good overview of techniques used. 
   

• The part SMEs play in a bigger picture. 
   

• The risks and vulnerabilities involved.
   

• Chance to network, to see application/opportunity for partnership, to gain better awareness to inform our clients. 
   

• Specifically, elements on preventing via awareness of cyber vulnerabilities.
   

• Guest speakers were interesting presenters with real-life examples. 
   

• Simple advice which can be used by everyone. 
   

• Very good knowledge from trainers — provided good information and useful advice.
   

• Penetration testing — well delivered and very interesting what techniques are used to gain information, speaker made it a pleasurable input. 
   

• Open source work — will be interested to do the five-day course as will be invaluable to PCSO role.
   

• Information handling and different types of threat to SMEs and also useful to local communities.
   

• Having direction on this subject.  Knowing where to direct them for help is really useful.
   

• Passwords — enhancing security really easily achievable. 
   

• Myth busting — wifi, networks, proxy servers, dark webs. 
   

• Most of what was discussed is relevant personally also Cyber Essentials/Cyber Streetwise.
   

• Actual signposting to other people a real help. 
   

• Metadata — never knew about this.
   

• Security awareness and knowledge. 
   

• Skills to learn how to deal with SMEs.
   

• A gain in information and upskill in a subject I am really interested in. 
   

• Ethical hacking was really interesting and very helpful understanding what they look at.
   

• Details of where to find the basic prevention advice that I can pass onto SMEs.  What the risk factors are.
   

• Information regarding hacking and the simple ways to help prevent it.
   

• Awareness of cyber crime and the knowledge of what the real risk is.
   

• I feel the “basics” of cyber security was the most impactful and beneficial as it has refreshed basic skills and knowledge and for a personal as well as professional point of view this relates to me most of all.
   

• Ethical Hacking and the ex-Met officer very informative and well delivered.
   

• Having a solid overview of cyber crime, cyber security and ways to protect (either SMEs, individuals or personally). 
   

• The recognition that some of the most basic information (passwords) can make a huge difference to cyber security.
   

• Advice to give to SMEs.  Awareness of all aspects: passwords, security checks, searches online, spams, hacking, etc, protection and how cyberspace works.
   

• I gained a good overall picture of cyber crime and how it could affect people and businesses in my area and could help my colleagues.
   

• The summing up session provided a good structure to use to spread the word to SMEs.  The course has provided plenty of material to expand on. 
   

• The metadata and info from it surprised me — and how it can be used. 
   

• Password security, so easy to fix.
   

• It opened my eyes to that fact that with a few simple steps we can all make our online activity safer and more secure.  I feel more confident and less scared of implementing what I have learned and passing it on to others.
   

Was there anything that you were expecting from the course that you didn’t learn?
 

• No.  I think there was far more than expected.
   

• No, I have learnt a lot and overall a very interesting course.
   

• No, as I wasn’t sure what to expect.
   

• Don't think so as my knowledge is limited so this was a bonus!
   

• No, came open minded.
   

• I had thought I might get a “package” to take to SMEs but received signposting.  That has proved to be useful because a “package” implies a greater depth of knowledge which the course does not provide as it is a basic course (and it should be).
   

• No, the course covered all my thoughts.
   

• No, the course fully covered everything and actually provided me with a lot more information than I had imagined.
   

• No, I didn’t know what to expect, but all that was delivered was useful and helpful!
   

• There was a lot more information than I expected.  Definitely opened my eyes to another world, but still “crime”.
   

• No, I learnt more than I was expecting.
   

• Cyber Essentials — useful tool to small business and non-technical employers/staff.
   

• Understanding what the Internet is.  Input on hacking and methods used.  Understanding where the vulnerabilities are.
   

• Whole course was enlightening giving a complete overview of “cybercrime”.  In particular social media/Internet.
   

• All of it.
   

• Ethical hacking.  Forensics.  Generally all content.
   

• 90% of the course has been relevant to my role.
   

• I had little if no real advice to give before.  I now feel a lot more confident to approach SMEs, members of the public and schools.
   

• Social networking. 
   

• Ethical hacking.
   

• Basic cyber essentials — simple approach to companies.
   

• Signposting to websites that I can pass on. 
   

• Clearly described overview of challenges and solutions to SMEs.
   

• As far as beneficial I found talk on metadata very informative…talks on ethical hacking were very interesting.
   

• All interesting and new knowledge gained.
   

• Ethical hackers who showed in real life situations the vulnerabilities and weaknesses they look for and that we can show to SMEs. 
   

• Simplified key points to take away.
   

• Hearing from Sussex Police Cyber Unit as more relevant to what we do.
   

• The whole course is beneficial, making us aware of cyber crime and vulnerabilities that SMEs have.
   

• How easy it is for people to find your location on photos and info about you online.  Learnt to lock down info.
   

• It reinforced some knowledge I had already and the course taught me more methods of making yourself safe and secure both in our private lives and for SMEs
   

• Enjoyed learning about what can be done to businesses without breaking the law.  How being “careless” with data and password weaknesses make soft targets.  PASSWORDS!

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Is there any other feedback you would like to give?

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• Very interesting.
   

• Many thanks.  Made a dull on paper course very interesting.
   

• I thought this course would be difficult for myself but the instruction was well delivered and made interesting.
   

• Every PCSO and PC on NPT/Response should have this training.
   

• Overall it was a very good, well delivered course.
   

• Inspirational and opens your mind to potential threats and to use countermeasures.
   

• Very good course.  I think all Police staff should have this training when you start in the Police.